Refund policy

REFUND POLICY
Last updated: July 23, 2026

Flavia Paris — Email: flaviapariscontact@gmail.com

RETURNS

We do not accept physical returns. In accordance with European legislation, you have 14 days from the receipt of your order to contact us if you wish to cancel your purchase.

REFUNDS

If you are not satisfied with your order, contact us at flaviapariscontact@gmail.com with your order number within 14 days of receiving your order. We will review your request and may issue a refund without requiring the physical return of the item.

The refund will be processed within a maximum period of 14 days using the same payment method used for the order.

DEFECTIVE OR NON-CONFORMING ITEM

Contact us at flaviapariscontact@gmail.com with your order number and clear photos of the defect. We will provide a full refund without requiring a physical return.

EXCHANGES

We do not accept exchanges.

LEGAL WARRANTY

All our products are covered by the 2-year legal guarantee of conformity in accordance with European legislation (Directive 2011/83/EU).

CONTACT US

flaviapariscontact@gmail.com — Response within 48 hours.