Orders are processed quickly after confirmation. Contact us at flaviapariscontact@gmail.com within 24 hours of your purchase. After this deadline, we cannot guarantee modifications.

Once shipped, you will receive an email with your tracking number. Tracking may take 3 to 5 business days to become active.

Orders are shipped within 1 to 3 business days. Delivery then takes 9 to 15 business days in Europe.

Yes, shipping is free on all orders to Europe, with no minimum purchase amount.

We do not accept physical returns. In case of a defective or non-conforming product, contact us and we will refund you in full. See our complete return policy.

If your package has not arrived within the stated timeframe, contact us at flaviapariscontact@gmail.com with your order number. We will do what is necessary to send you a replacement or refund you in full.