Refund Policy

Contact Us

 

Flavia Paris — Email: flaviapariscontact@gmail.com

RETURNS 

We do not accept physical returns. In accordance with European law, you have 14 days from receipt of your order to contact us if you wish to cancel your purchase.

 

REFUNDS 

If you are not satisfied with your order, please contact us at flaviapariscontact@gmail.com with your order number within 14 days of receipt. We will review your request and may issue a refund without requiring a physical return of the item.

Refunds are processed within a maximum of 14 days using the same payment method used for the order.

 

DEFECTIVE OR NON-CONFORMING ITEM 

Contact us at flaviapariscontact@gmail.com with your order number and clear photos of the defect. We will issue a full refund without requiring a physical return.

 

EXCHANGES 

We do not accept exchanges.

 

LEGAL GUARANTEE 

All our products are covered by the 2-year legal guarantee of conformity in accordance with European legislation (Directive 2011/83/EU).

 

CONTACT US 

flaviapariscontact@gmail.com — Response within 48 hours.